Shopper Hub

Team up with IntelliShop and join one of the nation’s largest panels of contractors dedicated to helping businesses improve their experience.

Become A Shopper

We only contract with the best. We’re looking for detail-oriented, insightful individuals to help our clients understand and improve their brand experience. If this sounds like you, we want to meet.

Already Registered?

If you’re already a registered shopper with IntelliShop, it’s time to dive in. Log in to view the latest updates and information.

Shopper Contact

Does this page not answer your question? Just need a quick contact from us? Getting in touch with us is super easy. Just fill out the form and a member of our team will be in touch with you soon to answer whatever you need.

Frequently Asked Questions

We have answers to our most frequently asked mystery shopper questions. Want to know when and how you'll be paid? How to increase your Shopper Rating? We have those answers and more ready for you.

Get Answers

Personal Information Use

Your W-9 information is securely stored in accordance with IRS specifications. Authorized representatives of Sassie companies that you work for (and have connected to on JobSlinger) can access this information if they are called upon by the government to produce a W-9 from you. The databases are operated and secured by SurfMerchants LLC in Boston who has operated in the mystery shopping industry since 1998 as SASSIE and JobSlinger. SurfMerchants LLS has received IRS authorization to collect and verify (only with the individual's explicit permission) SSN and EIN information on behalf of mystery shopping companies who are also IRS authorized.

How and When Will I Get Paid?

Client disbursements are made on the 20th of each month and only via PayPal, an internet payment service; we do not issue checks. Please note: the e-mail address that you are signed up with on our online system MUST also be your PayPal email address. Client disbursements will only be sent to the e-mail address in your Shopper Profile in our InSite system. For more information on PayPal and setting up an account, go to PayPal.com, and click on either "Request Money" or "Sign Up For Your Personal Account." There is no cost to you to use this service, and your client disbursement is ready for you to claim within five business day after we post it to PayPal.

How does mystery shopping work?

IntelliShop needs the help of people like you to give companies a fresh perspective on how they do business, with the ultimate goal of continuously improving the sales and service experience. Here's a step-by-step list of how you can join our team of over one million mystery shoppers and start getting paid to shop!

1. Apply

Many of our clients are looking for feedback from very specific groups of people. We gather detailed information on our mystery shoppers so that we can help them tailor their customer experience to the demographics that are most important to their business.

2. Take The Test

IntelliShop is passionate about quality — it drives everything we do. We're looking for individuals who are detail-oriented, committed, and ready to get the job done. A simple, 5-minute screening test will help us understand if you're up to the challenge.

3. Download Apps (optional)

Download Shop Notifier and you can get instant access to information about mystery shopping opportunities in your area. Our shoppers also use an app called GPS Verifier to confirm the location and time of their shops. Both apps are free and available for iPhone and Android.

4. Schedule

Keep an eye on your email, and notifications from our App. Respond quickly and you'll be considered for that opportunity. Shoppers who have a good history of accurate, well-written evaluations get chosen first. If you're selected, you'll receive an email confirmation.

5. Get Ready

Our clients are specific about what they want evaluated. Once your matched with an opportunity, you'll be given information on their requirements and our performance standards. It's critical to understand exactly what kind of tasks and feedback are required for any given shop.

6. Evaluate

You might be shopping in a store, calling a call center, or visiting a website. Here's where you conduct the evaluation, create your report, and submit it. We'll score your evaluation — the higher your rating, the more offers you'll receive in the future.

7. Get Paid

On the 20th of each month, we pay our shoppers (via PayPal™) for all opportunities completed in the previous month. If part of your mystery shopping evaluation involved purchasing actual merchandise you will be reimbursed the cost or purchasing of those goods.

8. Repeat

If you completed your first opportunity on-time, to the client's exact requirements, and submitted a great, thorough and accurate report, you'll continue to receive opportunities from us, including special ones we reserve for the best, most experienced shoppers.

Extremely Pleased

We have been extremely pleased with the program and support we have been receiving from IntelliShop.